Terms

This website is owned and maintained by Quiller Publishing Ltd. This site contains material that is owned or licensed by Quiller Publishing Ltd. You may not copy, reproduce, upload, post, distribute, republish, retransmit, or modify in any way any of the material on this site without prior permission.

Confidentiality

All credit card details are held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act 1988.

Privacy Policy

We are committed to protecting your privacy and will only use the information collected about you in accordance with the Data Protection Act 1998. We collect information about you to administer your order and to provide you with the best possible service. We do not make our mailing lists available to third parties. You have the option to unsubscribe from our mailing list prior to receiving mailings by using the unsubscribe button on our mailing list. The information we collect about you includes your name, address, telephone number and e-mail address. You can check the information that we hold about you by contacting us. We may impersonally track the patterns of behaviour of visitors to our site in order to improve the service experience we offer by using a 'cookie'. In essence, a cookie is a unique identifier that tells us simply when a computer that has previously visited our site returns, and what pages it requests on each of its visits. Cookies help us keep track of visitors' patterns in using our site, including such things as the frequency of their visits and the pages that are most popular. In no event does the cookie we place on your computer tell us anything about your visits to other websites (except those you enter through a link on our site), or your use of the internet in any other way. If you would still prefer not to receive any cookies, most browsers can be set to refuse cookies or to alert you when one is being sent.

Orders

We endeavour to hold sufficient stock to meet all our orders but cannot be held responsible or offer compensation for any disappointment endured if we fail to meet our designated delivery time. All orders are subject to availability. However we undertake to keep you informed of any delay.

Complaints and Cancellation

If you encounter any problems or require any advice regarding your purchase, please contact us. We regard the satisfaction of each and every customer as central to our business and will always give any complaint the highest priority. These terms do not affect your statutory rights.

Links to Other Sites

Quiller Publishing Ltd has provided links with other Internet sites which are maintained by third parties. Quiller Publishing Ltd does not control the material contained on or the services or products offered through such third party sites.

Indemnity

As a condition to your use of this site you agree to indemnify us and hold us harmless in respect of all losses, damages, fees, costs and expenses (including legal expenses) which we may incur by reason of (a) your use of this site in any many not expressly authorised hereby; (b) any breach by you of copyright in this site or any material displayed in it or comprising part of it; and/or (c) any taxes (except corporate or profit taxes) or customs or import duties or postage costs we may incur in respect of any order you may make.

Consumer Rights

None of the above Terms and Conditions affects your statutory consumer rights.

Company Information

Country Books Direct, Quiller Press, Kenilworth Press, Swan Hill Press and The Sportsman's Press are the trading names of Quiller Publishing Limited, which is a company incorporated in England and Wales and registered under company number No. 04146535.