FAQS

 

 

Where can I buy Quiller Publishing books?

You can order titles through any bookshop in the world, as well as from online booksellers and via our websites www.quillerpublishing.com and www.kenilworthpress.co.uk.

To find your closest Bookseller, please click here: 

Find Your Local Bookseller

How can I contact an author?

To protect the author’s privacy, we do not give out telephone numbers or address details. If you would like to contact an author, write to them c/o Quiller Publishing Ltd, Wykey House, Wykey, Shrewsbury, SY4 1JA and we will forward your letter. Alternatively, email us at admin@quillerbooks.com and we will forward your email to them.

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How can I contact customer services?

Please contact Matthew Collis during office hours Monday to Friday 9.00 to 5.00 for any assistance or alternatively, please email admin@quillerbooks.com.

 

How can I order out-of-print books?

We may have a small number of out-of-print books within our offices or might be able to help in suggesting where certain shops may still have them in stock. So, please do contact us. If we are unable to assist, we will take your details, retain them on file and contact you in the event that we reprint the book.

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How do I get my book published?

If you have an idea and would like to discuss this with us please do contact us at Quiller Publishing, either by letter, email or by phone. We will accept unsolicited submissions from authors if you believe that your manuscript fits within Country Sports or Equestrian publishing. Please follow the link to our submission guidelines.

 

How secure is your website?

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable electronic procedures to safeguard and secure the information we collect online. We use paypal and sage pay.

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How do I order a catalogue?

Our catalogues are available to view and download from here. Alternatively, if you would like to receive a printed copy, please contact us on 01939 261616, or via email to matt@quillerbooks.com.

 

How do I open a trade account?

For trade sales, terms and conditions please contact Matthew Collis on 01939 261616 or via email matt@quillerbooks.com. For more information please click here.

 

Do you publish ebooks?

We publish a number of books in ebook format. We currently don’t sell ebooks from this site, however, you should be able to find Quiller ebooks at the following UK booksellers:

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How do I return a damaged book?

If you are not satisfied with your book, please notify us within 7 days of receiving your order by emailing admin@quillerbooks.com. Upon written notification we will exchange the goods. To exchange, the goods must be returned in the original packaging and in the same condition in which they were received. Please note that our returns and replacement policy does not affect your consumer statutory rights.

 

I have logged in but my password is not working?

Please contact us at admin@quillerbooks.com or call us on 01939 261616 for assistance.

 

Where can I get permissions information for your books?

Written permission is required for use of any material published by Quiller Publishing and any of its imprints. We are not able to grant verbal permissions. Please contact Andrew Johnston at info@quillerbooks.com or call us on 01939 261616 for assistance.

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Where can I get rights information?

Please contact Andrew Johnston at info@quillerbooks.com or call us on 01939 261616 for assistance.